Nordea slashes 25,000 work hours yearly with bold automation push
Nordea saves thousands of employee hours using automation
For several years, Nordea has used automation and streamlined low-hanging fruit. Now the bank has started scanning more broadly by looking at end-to-end processes. With a more holistic approach and a toolbox filled with different automation tools, Nordea has found automation potential of more than 50%.
Nordea's automation department measures success by the number of hours they can give back to Nordea, and their goal is to give 22-25,000 hours back each year.
"With automation and artificial intelligence, we can enable our accountants and decision makers to make decisions based on huge amounts of data and with different systems. With this additional super brain, they can scan huge amounts of data, which enables them to see correlation and statistical evidence, they could not see before."
- Bjørn Gustafsson, Head of Automation, Group Finance, Nordea
