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ITC Infotech and InsureMO partner to revolutionize insurance with AI automation

A game-changing alliance merges AI with legacy systems to slash costs and speed up insurance workflows. Will this redefine the industry in emerging markets?

The image shows a blue background with text and a logo that reads "President Biden is saving...
The image shows a blue background with text and a logo that reads "President Biden is saving millions of Americans covered by the Affordable Care Act $800 per year on health insurance".

ITC Infotech and InsureMO partner to revolutionize insurance with AI automation

ITC Infotech and InsureMO have joined forces to bring AI-driven automation to insurers across the Middle East, Africa, and India. The partnership aims to modernise operations by combining advanced technology with existing insurance systems. Both companies plan to roll out joint solutions starting in 2026. The alliance integrates ITC Infotech’s K-Fabric agentic AI framework with InsureMO’s insurance platform, which provides over 2,500 APIs. This setup allows AI agents to work directly within the insurance value chain, speeding up automation while keeping costs and risks low. InsureMO’s API layer also ensures compatibility with older infrastructure, avoiding the need for full system overhauls.

Early efforts will target key areas like underwriting, product setup, and claims processing. By automating these tasks, the companies aim to cut manual work and get new insurance products to market faster. Manas Chakraborty, CEO of ITC Infotech, highlighted the urgency for insurers in fast-growing regions to transform quickly—delivering results in months rather than years. Rajat Sharma, Chief Revenue Officer at InsureMO, pointed to ITC Infotech’s strong presence in the Middle East and India as a major advantage. The K-Fabric AI framework, he noted, allows modernisation without disrupting ongoing operations. Joint marketing and sales activities across the three regions are set to begin in 2026.

The partnership will introduce AI-powered tools to streamline insurance workflows in high-growth markets. Insurers adopting these solutions can expect faster processing, reduced manual tasks, and quicker product launches. The first wave of implementations is scheduled to start in 2026.

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