The Ombudsman's office in Bensberg and Refrath shut down during the 38th week of the year.
Citizen's Office in Bensberg and Refrath Temporarily Closed Due to Staffing Reasons
In a recent announcement, it has been confirmed that the external offices in Bensberg and Refrath will be closed from September 15 to September 19, 2025 (Week 38), due to staffing reasons. However, the Citizen's Office in the city center, located at Konrad-Adenauer-Platz 9, will remain open during this period.
The closure of the external offices will not affect the services provided to citizens. The Citizen's Office in the city center will continue to offer its services, including appointment scheduling, during the closure. Citizens can find further information, including appointment scheduling, on the official website: https://www.ourwebsite.de/buergerbuero.aspx.
The Citizen's Office in the city center, often referred to as the "Stadthaus," is the alternative location for citizens to visit during the closure. The office will provide a seamless transition to ensure that citizens' needs are met without interruption.
The closure is a temporary measure, aimed at addressing the staffing shortages that have arisen. Despite the closure, the Citizen's Office in the city center will continue to operate as usual, ensuring that citizens can access the services they need.
Citizens are advised to plan their visits accordingly, taking note of the closure dates and the alternative location in the city center. The Citizen's Office in the city center is open to serve citizens during the closure of the external offices, making it an ideal alternative for those needing assistance.
In conclusion, the external offices in Bensberg and Refrath will be closed from September 15 to September 19, 2025, while the Citizen's Office in the city center will remain open. Citizens can find further information and schedule appointments via the official website. The closure is a temporary measure to address staffing issues, and the Citizen's Office in the city center will continue to provide services during this period.
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