Entrepreneurs Can Now Get Consultations in the MAX Messenger on Any Sberbank Business Product or Service—No Need to Be a Client
Sberbank launches business support via MAX messaging platform
Business owners can now receive expert advice on Sberbank's full range of products and services directly through the MAX messaging app, even if they are not yet bank customers. Support specialists will answer general inquiries, and if authentication is required, users will be prompted to switch to the SberBusiness mobile app or web platform. No confidential or personal data will need to be shared in the messenger.
Sergey Lehanov, Director of Sberbank's Corporate Solutions Division:
"Entrepreneurs now have another convenient channel to engage with the bank. For general questions, there's no need to log into SberBusiness or call the contact center—MAX provides up-to-date information on our entire product lineup quickly and clearly. Our chat will be especially useful for those choosing a bank for their business or exploring specific services. Sber sees significant potential in the messenger for deeper integration with our services, including AI-driven solutions. We view MAX as a strategically important platform for customer interaction and will continue to develop our chat capabilities there."
How to Find the Service:
- Search by name: SberBusiness Chat
- Search by username: @sberbusiness_chat_bot
- Visit Sberbank's website and click the chat icon in the bottom-right corner.
