Resumption of water disconnection notices in Arvada, Colorado, following a hold during the COVID-19 pandemic era
In a move aimed at addressing the accumulation of unpaid water bills and ensuring the sustainability of the water utility system, the Arvada City Council has reinstated water shutoff notices. This decision, which follows periods of suspension often due to public emergencies or policy changes, is part of an effort to maintain financial stability of water services.
The city of Arvada offers various measures to support residents struggling to pay their water bills. These include assistance programs, flexible payment plans, and outreach to help customers manage their payments and avoid shutoffs. Although the specific details of Arvada's current assistance measures are not extensively detailed, utilities typically offer resources to help vulnerable residents maintain water service during financial hardship.
The city council's decision to resume water shutoffs is a return to standard practices, having been temporarily suspended during the COVID-19 pandemic. The policy change was approved in July, with the first notices to be issued this month. Notably, one member of the Arvada City Council voted against the change in policy.
The lien process, which involves the city going in and liening for nonpayment of water bills once a year, has seen a significant increase in usage. The number of liens issued by the city of Arvada has risen from 30 in 2020 to over 300 last year. As of July, Arvada had more than $600,000 in unpaid water bills.
Jacqueline Rhoades, the director of infrastructure for the city, stated that the necessity of water for handwashing and hygiene purposes was a reason for the original suspension of water shutoffs. However, she noted that the city was relying on a lien process, but found that over time, unpaid bills start to accumulate and become increasingly expensive.
For residents facing plumbing or urgent water-related issues, local services like Roto-Rooter or restoration companies that operate 24/7 can be contacted. These services may be useful for residents experiencing emergencies that could affect water usage or billing.
Arvada residents who need assistance with their utility bills are encouraged to contact the city's Utility Billing Team at 720-898-7070 or visit arvadaco.gov/paymybill.
For more precise details about the City Council’s specific reasons and support programs, checking official Arvada municipal communications or water utility announcements would provide the clearest information. Local journalist Karen Morfitt, who specializes in coverage of Jefferson County, can be reached for story ideas by sending an email to [email protected].
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