Nationwide deepens AWS partnership to streamline core banking systems
Nationwide Building Society has expanded its partnership with AWS to move more of its core systems to the cloud. The deal builds on years of earlier adoption, with key services already running on AWS platforms. The shift aims to improve reliability, speed and customer support across daily operations.
The society currently uses AWS for critical functions, including Amazon Elastic Kubernetes Service and Amazon Connect for its contact-centre platform. Under the new agreement, additional workloads will transition to AWS, simplifying how technology is deployed and maintained. This approach aligns with broader trends in financial services, where firms are consolidating cloud systems to cut complexity and boost efficiency.
The partnership also includes training for Nationwide staff in AWS cloud and AI services. This ensures employees have the skills needed to manage the updated infrastructure. Scaling capacity flexibly remains a key benefit, as cloud-based systems allow adjustments without permanent hardware expansion.
Questions around control, resilience and compliance have been raised by the move. Nationwide has stated it will address these concerns as part of its phased rollout. Future steps will likely embed cloud platforms deeper into everyday operations, supporting more reliable and scalable services.
The expanded AWS deal marks another step in Nationwide's cloud-first strategy. More systems will migrate over time, though no specific targets for 2026 have been disclosed. The focus remains on operational efficiency and adapting to changing customer needs.
