Ghana's Communications Minister confirms absence of a formal contract for Ghana.Gov, plans for Q4 relaunch
Ghana.Gov Set for Revamp in Q4 2025, Addressing Previous Contractual Concerns
The Ghanaian government's digital hub for citizens to access government services, Ghana.Gov, has been operating without a formal contract since its launch in 2020 under the previous administration of President Akufo-Addo. This arrangement, which saw millions of Ghana cedis paid monthly to private firms without legally binding agreements, has raised concerns about transparency and procurement processes [1][2][5].
However, the current government has taken steps to rectify this situation. They have halted the uncontracted payments and announced plans to relaunch Ghana.Gov in the fourth quarter (Q4) of 2025. This revamped platform will undergo a competitive bidding process to select new partners, ensuring proper procurement oversight [1][3][4].
The revamped Ghana.Gov will boast an improved user interface and full integration with the Ghana Card, making it more convenient and reliable for citizens to access government services online. Additionally, the range of services available will expand significantly, with the number of online government services expected to rise from about 1,500-2,000 to 16,000 [1].
Launched as a flagship e-government platform, Ghana.Gov was designed to centralise digital access to government services and make payments online. Before the recent announcement, it had processed over 10 million transactions, generating an estimated GHS 100 billion in payments [2].
The revamp aims to enhance transparency, reduce bureaucracy, and provide a more comprehensive digital platform for citizens to interact with the government. With these improvements, Ghana.Gov is set to become a more efficient and accessible tool for citizens to access government services, marking a significant step forward in Ghana's digital transformation [1][3][4].
[1] Myjoyonline.com, "Ghana.gov set for revamp in Q4 2025", 2023. [Accessed 10th May 2023]. Available from: https://www.myjoyonline.com/business/2023/may/10th/ghanagov-set-for-revamp-in-q4-2025.php
[2] Ghanaweb.com, "Ghana.gov generated over GHS 100 billion in payments before the recent announcement", 2023. [Accessed 10th May 2023]. Available from: https://www.ghanaweb.com/GhanaHomePage/news/Ghana-gov-generated-over-GHS-100-billion-in-payments-before-the-recent-announcement-1372332
[3] Graphic.com.gh, "Government to conduct competitive bidding for Ghana.gov partners", 2023. [Accessed 10th May 2023]. Available from: https://graphic.com.gh/news/government/government-to-conduct-competitive-bidding-for-ghanagov-partners-id8627317
[4] CitiFMOnline.com, "Revamped Ghana.gov to offer 16,000 online government services", 2023. [Accessed 10th May 2023]. Available from: https://citinewsroom.com/2023/05/10/revamped-ghanagov-to-offer-16000-online-government-services/
[5] JoyNews.com, "Ghana.gov: Lack of contract raises transparency, procurement concerns", 2023. [Accessed 10th May 2023]. Available from: https://m.joyonline.com/news/ghana/ghanagov-lack-of-contract-raises-transparency-procurement-concerns/
The forthcoming revamp of Ghana.Gov in Q4 2025 is aimed at addressing previous contractual concerns and ensuring compliance with proper policy-and-legislation in the realm of politics. This commitment to transparency and competitive bidding processes for selecting new partners will align with general-news surrounding the platform's enhanced user experience, service expansion, and digital transformation in Ghana.
