Electronic complaints to the city of Krasnoyarsk are no longer being accepted, either directly or via city services.
Tone-Adjusted Article:
No longer accepting emails, ya bloke from the Krasnoyarsk administration admin team tells me. Gotta tell ya how to send those complaints the right way now.
Gov champ from the urban planning department spilled the tea on the new ways to get in touch:
- Go virtual: Send your letter via the virtual reception site on the city's website, log in to your Gosuslugi account, or swing by the joint in person.
The changes in the federal law kicked in on March 30, and now, according to that law, they'll only accept complaints, suggestions, and claims from an actual human whose identity can be verified. So, it's all about the One System of Identification and Authentication (ESIA), boi.
Now, ya gotta head to the city's website, click on the "Virtual Reception" tab on the top right, then "Submit a Complaint," and finally select "Submit a Complaint" again. The website'll redirect you to Gosuslugi and after account confirmation, the system will take you back to the city's website, and you'll need to hit "Submit a Complaint" again. The screen will show a partially filled-out form, and ya gotta input your address and the message. The max size of attachments is 10MB; those hefty files are best handed over in person.
Dig it:
Note: Based on common practices, here's some general guidance. For specifics about the Krasnoyarsk process and 2021 law updates, always consult official government sources like the regional administration's website, Gosuslugi's legal help section, or MFC centers in Krasnoyarsk.
- In the section dedicated to policy-and-legislation on the Krasnoyarsk city's website, you can find updates about the new system for sending complaints.
- Remember, the Krasnoyarsk administration now requires that all communications be submitted through the virtual reception site and must not exceed their 10MB attachment limit.
- Due to the implementation of the One System of Identification and Authentication (ESIA), it is crucial that the identity of the sender can be verified for any complaints to be accepted.
- The new system, detailed in the 2021 federal law, comes under the general news and politics category, so staying informed on these matters is essential for active citizens.
