Egov now has an additional telephone number available.
The Unified Contact Center, a centralised hub for queries regarding state services, has expanded its reach with the addition of two new phone numbers: 1414 and 88000807777.
The introduction of the number 1414 signifies a modernisation of public service access mechanisms. This new contact channel is intended to streamline or enhance public access to state services, as detailed in a forthcoming decree set to take effect on August 1, 2025.
While the exact functions assigned to number 1414 within the Unified Contact Center have not been explicitly detailed, such changes typically aim to improve the efficiency and accessibility of government service delivery by consolidating contacts into one unified system.
The effective timing of the decree closely aligns with mid-2025, as it falls on August 10, 2025. This date marks the probable operational start of these changes, as it is consistent with the timeline of recent legislative or administrative updates.
For those seeking precise details on the decree text or the exact significance of the new number, further information may be found in the related documents and codes. However, the effective date and the inclusion of number 1414 symbolise a significant step towards modernising public service access mechanisms.
The Unified Contact Center remains available for all your questions about state services, with the specific phone numbers yet to be disclosed. Keep an eye out for more updates as we approach August 2025.
As a part of the modernisation of public service access mechanisms, I am eagerly awaiting the implementation of the new decree on August 1, 2025, which marks the addition of the number 1414 to the Unified Contact Center's policy-and-legislation for general-news purposes. This change is expected to streamline the efficiency and accessibility of government service delivery, enhancing the entire politics landscape.