Ready for another busy holiday season, DHL is anticipating a significant surge in parcel shipments towards the end of the year. With over 11 million parcels expected on peak days, the logistics company is gearing up for the challenge. Known as the industry leader in the German mail and parcel sector, DHL employs a massive workforce of 116,500 delivery staff and 40,000 employees in sorting centers, along with 1,000 seasonal temporary workers, ensuring they're fully equipped to tackle the holiday rush.
The parcel service provider typically handles 6.2 million shipments on an average working day, but for the upcoming holiday season, they're not expecting a significant increase compared to the previous year. DHL normally announces similar daily highs for the end of each year.
In preparation for the holiday rush, DHL has implemented several strategies to ensure swift and efficient delivery. Their offerings include a Same Day Delivery Service (SDS) for 365-day, 24/7 shipping, even on public holidays. Customers can also count on shipping deadlines, with the advised delivery date before Christmas being December 24th.
DHL provides an intuitive platform, MyDHL+, making it easy for customers to manage their shipments, track parcels in real-time, and obtain live updates on their location. This platform enhances the planning and execution of shipments, proving to be an invaluable tool during peak periods.
The company is keeping their customers informed and their expectations managed with proactive tracking and notifications, even on public holidays. To make adjustments to deliveries already in transit, DHL offers a rerouting service through their online platform and mobile app.
DHL's extended operational hours, from Monday to Friday (08:00 am - 09:00 pm) and Saturdays (08:00 am - 02:00 pm), guarantee ample opportunities for customers to send and track their parcels, ensuring a smooth holiday shipping experience.
In the competitive parcel industry, DHL's closest competitors include Hermes, DPD, GLS, UPS, and Fedex. The industry association Biek announced a slight increase in the volume of shipments from companies to consumers in the German parcel sector for the holiday season. With DHL's robust preparation and diverse strategies in place, they remain well-positioned to lead the industry during the busiest time of the year.
[1] DHL offers various services to facilitate smooth shipping during peak season, including the same-day delivery service, shipping deadlines, and MyDHL+ platform for efficient and real-time parcel tracking. [2] DHL provides proactive tracking and notifications to customers, making it easy to stay informed about their shipments’ progress, even during public holidays. [3] The company utilizes a rerouting service, allowing customers to modify the delivery destination or instructions for parcels already in transit through their online platform or mobile app. [4] DHL operates extensive hours during the week and on Saturdays, ensuring ample opportunities for customers to send and track their parcels, ensuring a smooth holiday shipping experience.
