Almaty's administration embraces the concept of a "listening state" in its governance.
In the heart of Kazakhstan, Almaty city authorities are making strides to improve communication with residents, particularly concerning public transportation, construction quality, road and sidewalk conditions, public safety, and utility networks.
Recent government and city administration announcements, development programs, and digital communication initiatives have been targeted at boosting public service transparency and responsiveness. However, specific details on the city's approach to these exact citizen queries are not explicitly mentioned in the latest news summaries of Kazakhstan or Almaty.
One likely avenue for improvement is digital modernization, with initiatives possibly including the development of mobile apps or municipal portals to streamline communication channels. Additionally, there's a focus on integrating infrastructure project assessments with market mechanisms, aiming to optimize resource use and facilitate better transparency and public feedback loops.
For up-to-date and precise details on these communication improvements, residents are encouraged to:
- Visit Almaty city official websites or government portals for the latest municipal updates and public service announcements.
- Check local government social media accounts or press releases for new apps, hotlines, or platforms launched for easier citizen reporting and feedback.
- Review recent legislative or municipal council decisions focused on urban development communication policies.
Local news sources such as Kazakhstan Newsline may periodically report on such developments once formal programs or tools are introduced. To stay informed, subscribing to reputable Kazakhstan news outlets or following Almaty municipal communications on digital platforms is recommended.
In 2020, Almaty city officials held 356 press events at the city akimat press center, involving 623 speakers from the city's top leadership. During these events, speakers answered a total of 3,048 journalist questions, and 96 broadcasts of Akimat LIVE were aired, addressing 2,400 citizen questions.
Moreover, around 1,500 TV segments were aired on all channels following these press events, and over 24,000 materials were published. Citizens can ask questions during the weekly broadcast of the program Akimat LIVE on the Almaty channel, which serves as a platform for citizens to engage with city leaders.
The city akim, B. Sagintayev, has also instructed to strengthen work with the public and improve the efficiency of the Open Almaty public reception office. Notably, over 94% of citizen queries posted on social media or received by the Open Almaty office are promptly resolved by district akimats and relevant city departments.
Despite the lack of explicit sources on the city’s improvements in communication for these specific services in the current search results, it is clear that Almaty city authorities are committed to enhancing communication channels with residents and addressing their concerns effectively.
- To learn more about the policy-and-legislation surrounding Almaty city's efforts to improve communication with residents, one can review recent legislative or municipal council decisions focused on urban development communication policies.
- As efforts to boost public service transparency and responsiveness continue, residents might find updates on politics and general news related to these improvements in local news sources like Kazakhstan Newsline or by following Almaty municipal communications on digital platforms.
